Give guidance and feedback to students' plans, encouraging, refining, and helping them to be responsible for their own learning. Maintain high expectations for completion of chosen options. Summarize by reviewing the whole, bringing students "full circle" to the experience with which the learning began.
De-brief this activity. Were are there gaps? How could they be met? Any of a variety of reporting modes.
Elements2.4 and 3.3
Objective: To compare the results of their questionnaires/observations to the following standard:
-service delivered to clients upholds the reputation of the organization and is consistent with relevant statutory or legislative requirements.
Activities:
Debrief the exercise in small groups. Discuss the following points:
-What happened?
-What did you see?
-Were there any gaps in delivery?
-How could the service have met these gaps?
Prepare a sample report (in any form) to the organization, e.g. what would you say in a staff meeting?