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Practice

Developing Skills

Provide hands-on activities for practice and mastery. Check for understanding of concepts and skills by using relevant standard materials, i.e. worksheets, text problems, workbooks, teacher prepared exercises, etc.


Case studies, questionnaires, interviews, compile data base to match. Elements 1, 2 and 3

Objective: To enable learners to identify the concepts outlines in the lectures as they are applied in the care sector, using a variety of information collecting techniques.

Activities:
Topic 1
Worksheet: a random sample of the population is questioned to determine the range of individual needs.
Interview: Choose an age group, interview someone within this age group to determine developmental needs. Refer to developmental norms. Discuss in small groups what interviewing techniques were most successful.
Topic 2
-in small groups list those in our community with special needs.
-discuss a case study of an individual with special needs, and in small groups decide what support services may be involved.
Topic 3
-view videos on human rights.
-examine relevant legislation to your focus area
-present a 2 page response to a case study showing possible abuse of client rights. (in focus area)
Topic 4
After discussing best practice in service delivery, collect quality assurance information from any accredited organization. Share this in small groups.
Topic 5
Begin to develop a resource collection of appropriate services for your focus area.
Topic 6
Using any workplace, preferably in your focus area, collect information on roles and responsibilities when meeting client needs.
Topic 7
Using any workplace, preferably in your focus area, collect information on how different client needs are matched to services.

Assessment: Completion and discussion of all activities.

 

Deliver & Monitor Service to Clients

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Subject:

Organizational Development

Grade:

Corporate

Concept:

Responsiveness

Bridge:

Client Needs and Rights

Content:

Effective Service Delivery

Viewable by:

Everyone!

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