Provide hands-on activities for practice and mastery. Check for understanding of concepts and skills by using relevant standard materials, i.e. worksheets, text problems, workbooks, teacher prepared exercises, etc.

Staff practices presented skills with each other.

Objective: Staff practices these skills with each other.

Activity: 1.) The supervisor presents several sample scenarios. Staff works with partners to devise strategies they would use in each situation. 2.)Staff takes turns practicing new vocal skills with each other. The supervisor challenges them to handle interruptions and background noise without losing their poise. 3.) Staff completes a brief objective quiz to check for understanding of the principles presented and practices.