Provide "acknowledged body of knowledge" related to the concept. Emphasize the most significant aspects of the concept in an organized, organic manner. Present information sequentially so students see continuity. Draw attention to important, discrete details; don't swamp students with myriad facts.

Information: -Legislation & organizations -The organization’s policies & procedures -The organization’s mission & philosophy -Job roles/responsibilities

Topic 1:
-legislation of organizations
-the organization’s policies and procedures
-the organization’s mission and policies

Objective: To understand the connection between an organization’s mission/philosophy, its policies and procedures and the governing legislative requirements.

Activity: Informal lecture on legislations and organizational procedures, philosophies and mission statements. Overview of different types of legislation and the need for policies and procedures of organizations to reflect that legislation, in relation to different workplace settings in the Community Services sector.

Assessment: Learner involvement in responding to questions.

Topic 2:
- Job roles and responsibilities

Objective: To understand the relationship between job roles and responsibilities and effective workplace practice.

Activity:
An inductive look at job roles and responsibility
In small groups discuss “Job Roles and Responsibilities” and what it means:
a.) Students write definition and share with larger group
b.) Facilitator leads discussion on job responsibilities in relation to effective service delivery to clients according to the policies and rules of workplace practice.

Assessment: Learner involvement in discussion.